The Travel industry is growing with the adoption of new technologies. Adaptation with the new generation of computers and use of various new technologies has strengthened its growth trajectory.
Information technology has enabled the travel industry to develop applications and store a large amount of data in a more organized way. Use of internet, GDS, XML and API integration are helping in a great way to connect a large number of customers providing them an easy access.
The Internet has emerged as a potential to communicate information in the form of texts, messages and graphics. Customers can easily book air tickets, rental cars and train tickets through online booking facility offered by the travel tech solution companies is a big contribution for it.
Online booking is leading the growth of the industry up to a new high. It has enabled the visitors to book rental cars, air tickets, hotel rooms, bus tickets and holidays from the safest corner of their home or anywhere else. Prior to online booking, people used to stand in a queue in front of the ticket counter for hours for booking. But, with the introduction of the online booking the time-consuming and tiring process of offline booking has come to an end. Visitors are paying online and generating receipts also.
Online booking renders a facility to book a car from an array of luxury cars. Customers choose the vehicle of the perfect color, size, make and model. They are left with the options to modify the bookings, cancelation of booked cars or airline tickets also.
Use of email service has closed the gap between the customers and the industry. Email and SMS gateways have facilitated to instant delivery of the messages within a few seconds, reducing the booking process time and confirmation.
Also, travel agents and tour companies are getting financial benefits using the internet through email and SMS services. Delivering a message through email and SMS is not only a time-saving process but also much cheaper than telephones and conventional marketing.
Integration of GDS, XML, API and Web services have paved the way to grow more potential. Integrating the Global Distribution System has enabled the travel companies and tour operators to connect and reach numerous customers through online. It serves quick information regarding inventories, availability of the rooms in the world-class hotels and availability of the luxury rental cars.
Integration of XML and API integration services would help to store and arrange data coming from car rental companies, hotels and airlines in a more structured and organized way so that customers can get access to the required information easily.
Growth of Travel Industry due to Information Technology